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Frequently Asked Questions

What is MindSafe?

MindSafe is a digital wellbeing account for pupils, schools, and MATs (Multi Academy Trust) can use to support them. Mindsafe includes a Mood diary, Journal, Talk and About me information. It gives peace of mind for parents and evidence-based decision making and impact assessment for educators.

How easy is MindSafe to set up?

Quick and easy. With a few details from your school we can set up all your pupil and staff accounts for you. You can manage minor changes such as new staff members or pupils throughout the year. It takes as little as 30 minutes to set up a whole school and issue you with accounts. Set up for secondary schools is even easier as log in details are sent directly to the pupils.

Easy to launch?

MindSafe is easy to launch and can be fitted into your curriculum and school week with ease. We will provide you with all the supporting materials you may need from teacher training videos, student training videos and letters for parents. We can also offer live Zoom training for your school.

Can I use it with my school MIS system?

Yes, most MIS systems can be used to enable student accounts to be set up in as little as 30 minutes.

Is MindSafe secure?

Absolutely, our servers are secured with firewalls, DDSV, redundancy protection and have back-ups. Information is stored on Microsoft Azure servers based in the UK, all data is protected in the Azure environment and backed up daily.

Our development team complies with the NHS Digital Compliance rules on handling sensitive data. Each account is also password protected with data storage further managed by consents at account sign-up and again every time a ‘Talk’ request is made.

Is MindSafe monitored?

All MindSafe accounts are private and secure. Anything shared from an individual’s account is done so at their request and with their permission and if emotions change significantly users will be “Nudged” to use their “Talk” facility. Educators can see anonymised data to assist them in evidence based decision making to shape how they implement further support.

How much does MindSafe cost?

MindSafe is affordable, offering excellent value for money, to provide mental wellbeing support for all of your KS2, KS3 and KS4 pupils. Please get in touch for more information via the contact page or book a demo using the button below.

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